We are a leading provider of field service management software. Our service call software quickly and seamlessly integrates with QuickBooks. There is never a need for doing double work on data entry. When your service technicians leave a service job you will instantly know what duties they have performed, the amount they charged your customer, what type of payment they received(cash, check or credit card) and any other issue that may need follow up for the next scheduled service appointment.
Our complete service management system offers a new level of professionalism for your service business. Use your existing Windows hardware and an inexpensive $60 tablet to get started today. Any service company that has a mobile workforce or sales and service technicians will want to use Scheduling Software's Silver Bullet Scheduler along with our mobile dispatching app called TechMobile. Your field workers will gain access to complete customer information such as customer name, address, phone number, along with past service call history that is exported directly from your QuickBooks Invoices to the TechMobile app. Office persons will never have to give directions to your field service workers as the TechMobile app has a integrated routing system built in. Service techs have the ability to process credit cards at the customers service address, no more phoning in credit card information over the phone. Credit card approval numbers and amounts are directly imported into QuickBooks for easy bank reconciliation.
Some service companies we cater to are: air conditioning(HVAC service), plumbing service, handyman businesses, electrical service, cleaning service, pest control, pool service, and window cleaning to just name a few. If you have any kind of service business that has field workers then you will want to use our start to finish service management software system. The service cycle starts with taking a phone call from one of your customers. Your service dispatcher then creates a sales order within 15 seconds or less, this work order is auto created in QuickBooks and auto loaded onto the Silver Bullet Scheduler's Dispatch Board. Our dispatch board has drag n' drop and cut and paste features to make service scheduling quick and easy. Schedule days, weeks, and months ahead without ever forgetting a customer need. Then, via the cloud your service technician/salesman/mobile worker knows when your customer will be expecting them. Whether you are going to quote a service job or do a service repair it is a very simple process when the office and field can communicate effortlessly and efficiently.
Our service call software ensures you will never forget to invoice a service job. It also ensures you will follow up on jobs you have quoted. One glance at the dispatch board lets you know the status of each and every service job or service proposal your business has created. Another key part of our Service Management System is our built in time tracking feature that lets you export time card records directly into excel. Field service workers are required to keep their time on each service call before closing out the call.
Scheduling Software's TechMobile app allows for your technicians to send and receive images. The images are taken on their tablet and auto uploaded and filed into QuickBooks for you to view at your convenience. No more searching for job site or work order pictures the service tech sends you, they are attached to the QuickBooks Sales Order as a permanent part of the service call record. With our built in scratch pad ability your field techs are able to use a stylus or just their finger to make notes, write down measurements, and relay any other pertinent job order information directly on the images they wish to send to you. This is great for taking before and after pictures so you can show off your companies good work to the customer. This scratch pad feature is also great for estimating, just snap a picture, add it as a background, and start drawing your technical information or job site measurements right on top of the image. Include these images as part of your estimate and the customer will know exactly what you quoted.
As a final word we know it is very confusing to pick the correct field service management system. We at Scheduling Software would like you to know that our software is built to fit your system NOT the other way around. We are a complete service management solutions provider. Any technical need your company needs to succeed in today's marketplace is available with us. We understand the needs of your customers and the demands they impose on service businesses. Choose our mobile field management app (TechMobile), dispatch board program (Silver Bullet Scheduler), cloud computing solution(get your own private cloud with 100% guaranteed up-time and free daily backups), and gain the ultimate mobility access solution your service company needs. We are here to serve and will implement any of the aforementioned mobile solutions for you. Finally, with every purchase of our software, receive up to 10 hours of personalized custom training. We know we can help get your service business organized and profitable in no time at all.
Direct Labor Expenses
Improves Your Image
Built In Accountability
Immediate Payment on Site
Office & Field Synced
Schedule & Assign in Seconds
Real Time Data Sync
Before & After Pictures
Customer Signature Pad
Automatic Filing System
Customer Follow Up Reminders
Drag n' Drop Dispatch Board
Complete QuickBooks Integration. Live real-time communication between QuickBooks and Scheduling Software means your Administrative Staff and Field Service Technicians are enabled to serve Customer's Needs.
Our staff at Scheduling Software, Inc. never rests on our laurels. We are members of the service community ourselves and always welcome the suggestions of our customers. We believe our product to be superior because we listen and constantly improve.